Privacy policy.

Last Updated: December 1 2025

This Privacy Policy explains how Michael Stoesz Strategic Solutions (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit our website, use our services, participate in our programs, or engage with our online platforms (collectively, the “Services”).
By accessing or using our Services, you agree to the terms of this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of our website and Services.

1. INFORMATION WE COLLECT

We may collect personal and non-personal information in the following categories:

1.1 Personal Information You Voluntarily Provide

We collect information that you choose to provide when you:

  • Sign up for memberships or coaching programs

  • Create an account on our website or membership portal

  • Register for webinars, workshops, or courses

  • Submit forms, applications, or intake documents

  • Purchase products or services

  • Join our email list or community groups

  • Communicate with us directly

This may include:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Mailing Address

  • Payment Information (processed via secure third-party processors)

  • Account login information

  • Responses to questionnaires, coaching intake forms, and assessments

  • Any personal information shared voluntarily in coaching sessions or communication

1.2 Automatically Collected Information

When you access our website, our systems may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages viewed and time spent

  • Referring/exit pages

  • Click patterns and website behavior

  • Cookies and tracking data

1.3 Payment Information

Payment processing is handled by secure third-party providers such as Stripe, PayPal, Squarespace Payments, or Thinkific Payments.
We do not store your full credit card information.

1.4 Information from Third Parties

We may receive information from:

  • Payment processors

  • Email marketing platforms

  • Scheduling tools

  • Analytics providers

  • Social media platforms

2. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

  • To provide, maintain, and improve our Services

  • To process your registrations, orders, and payments

  • To personalize your user experience

  • To deliver coaching, membership, or program materials

  • To send email updates, newsletters, and promotional content

  • To communicate regarding your account or Services

  • To respond to inquiries and customer support requests

  • To administer surveys, applications, and evaluations

  • To enforce our Terms of Use and policies

  • To comply with legal or regulatory requirements

  • For internal analytics and business operations

3. COOKIES & TRACKING TECHNOLOGIES

We use cookies, pixels, tags, and similar tracking technologies to:

  • Improve website functionality

  • Analyze user behavior

  • Customize your experience

  • Track marketing performance

  • Retarget ads on social networks

You may disable cookies through your browser settings, but doing so may limit certain site features.

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information.
We may share information with trusted third parties only when necessary.

4.1 Service Providers

We may share information with companies that assist with:

  • Payment processing

  • Email marketing

  • Website hosting

  • Analytics

  • CRM and business operations

  • Customer support

  • Membership management

These providers are contractually required to keep your information safe.

4.2 Legal Requirements

We may disclose information:

  • When required by law, subpoena, or government request

  • To protect the rights, property, and safety of our business and users

  • To enforce agreements and policies

4.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred to the new entity.

5. DATA SECURITY

We take reasonable measures to protect your information, including:

  • Encrypted transmission of data

  • Secure servers

  • Limited access to personal information

  • Regular system monitoring

However, no method of transmission over the internet is 100% secure.
You acknowledge that you provide information at your own risk.

6. YOUR RIGHTS AND CHOICES

Depending on your jurisdiction (including Canada, the EU, and other regions), you may have rights such as:

  • Access to your personal information

  • Correction of inaccurate data

  • Deletion of your information

  • Restricting or objecting to processing

  • Data portability

  • Withdrawing consent at any time

To exercise your rights, contact us at: [Insert Email Address]

7. EMAIL COMMUNICATION

By providing your email address, you consent to receive:

  • Notices and updates about your membership or purchases

  • Coaching-related communications

  • Marketing messages

You may unsubscribe at any time using the link in any email.

8. THIRD-PARTY WEBSITES AND LINKS

Our website may contain links to external websites.
We are not responsible for:

  • Their content

  • Their privacy policies

  • How they collect or use data

You should review their policies before interacting with them.

9. CHILDREN’S PRIVACY

Our Services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
If we discover that a minor has provided information, we will delete it promptly.

10. INTERNATIONAL DATA TRANSFERS

If you access our Services from outside Canada, you acknowledge that your information may be transferred, processed, and stored in Canada or other locations where our providers operate.

11. RETENTION OF INFORMATION

We retain personal information only as long as necessary for:

  • Delivering Services

  • Business and accounting requirements

  • Legal or regulatory obligations

  • Resolving disputes

12. PRIVACY IN COACHING AND COMMUNITY PLATFORMS

Any personal or sensitive information shared in:

  • Coaching sessions

  • Group coaching

  • Workshops

  • Online communities or forums

  • Messaging platforms

is kept confidential to the extent permitted by law.
We encourage all members to respect the confidentiality of others.

However, we cannot guarantee the conduct of other participants in group settings.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time.
Changes will be posted with a revised “Last Updated” date.
Your continued use of the Services indicates acceptance of these changes.

14. CONTACT INFORMATION

If you have questions about this Privacy Policy or your personal data, contact:

Michael Stoesz Strategic Solutions
Email: support@michaelstoesz.ca
Website: www.michaelstoesz.ca